Last Updated: June 11, 2025
This Privacy Policy explains how Helion Interactive s.r.o. (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
1. Data Controller
Helion Interactive s.r.o.
Email: [email protected]
2. Personal Data We Collect
We only collect the following personal data when you voluntarily provide it:
Email Address: Used to register for newsletters, user accounts, or to receive information about our services or products.
3. How We Use Your Personal Data
We process your email address for the following purposes:
Service Communications: To send transactional messages, updates, support responses, and account-related notices.
Marketing & Newsletters: To send newsletters, promotional materials, and product news, only if you have explicitly opted in.
Analytics & Improvement: To analyze subscriber engagement and improve our offerings.
4. Lawful Basis for Processing
Under the GDPR, our lawful bases for processing your email address are:
Consent (Article 6(1)(a)): When you opt in to receive marketing communications or newsletters.
Contractual Necessity (Article 6(1)(b)): To perform services you request, such as account activation or password resets.
Legitimate Interests (Article 6(1)(f)): To maintain and improve our services, provided that such interests do not override your rights and freedoms.
5. Data Retention
We retain your email address only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. If you unsubscribe or request deletion, we will erase your email address from our active database and anonymize or securely delete backups within 30 days.
6. Your Rights Under GDPR
You have the following rights regarding your personal data:
Right of Access (Article 15): Obtain confirmation of whether we process your personal data and request a copy.
Right to Rectification (Article 16): Request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten) (Article 17): Request deletion of your personal data when there is no lawful basis for its processing.
Right to Restrict Processing (Article 18): Request that we limit the use of your data under certain conditions.
Right to Data Portability (Article 20): Receive your data in a structured, commonly used, and machine-readable format.
Right to Object (Article 21): Object to processing based on our legitimate interests or for direct marketing.
Right to Withdraw Consent (Article 7(3)): Withdraw consent at any time without affecting processing prior to withdrawal.
Right to Lodge a Complaint (Article 77): File a complaint with a supervisory authority, e.g., the Office for Personal Data Protection (Czech Republic).
To exercise any of these rights, please contact us at [email protected].
7. Security of Personal Data
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
8. Disclosure and Third-Party Processors
We do not sell or rent your personal data to third parties. We may share your email address with trusted service providers who process data on our behalf (e.g., email delivery platforms). All processors are contractually bound to maintain GDPR compliance and only process data according to our instructions.
9. International Transfers
If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses or reliance on adequacy decisions by the European Commission.
10. Cookies and Tracking Technologies
We do not collect any personal data via cookies or similar technologies beyond what you provide explicitly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy here and updating the “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Helion Interactive s.r.o.
Email: [email protected]
This Privacy Policy is governed by the laws of the Czech Republic and the GDPR.